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When it's just magic.
I feel I work in a high-risk industry. That may feel somewhat melodramatic, but I would argue that live Customer Closeness sessions are not for the faint-hearted. In a previous life, I worked in a Year 6 classroom. I’d make plans and practice my resources to feel prepared, but I thought nothing could compare to the harsh judgement of 30 cynical and world-wise 11-year olds. As it turns out, the harsh judgement of eight women giving a warts-and-all account of their recent exp