‘’TCCC are not a market research agency, they are a strategic partner who have provided us with significant support and value in the work they undertake for us. Their ability to really understand the heart of the challenge, the project aims and deliver the relevant methodology to meet this is fantastic. They are able to engage seamlessly at all levels across the organisation too, which also inspires additional confidence”.
— Head of Commercial & Marketing Insight, British Gas
“The Customer Closeness Company have worked with us to develop a new brand vision and values that we are using to drive greater consistency and clarity across our business. Our collaborative process has involved all areas of the business which has resulted in strong stakeholder support at all levels. The brand vision itself has resonated across the business because they’ve helped us to capture what is unique to us at our best and how this is relevant to our stakeholders, particularly customers."
— Head of Brand, Taylor Wimpey