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Welcome to the team Lucy Newsum!
This month is a milestone: it marks six months into my new role with The Customer Closeness Company. It felt like a good moment to...
Glass half empty or half full? What consumers are telling us about their economic outlook
The timing of this cost of living crisis makes it unique. We have experienced financial crises before, but none that have come off the...
Older generation influencers: why you should be talking to them in this cost-of-living crisis
The timing of this cost-of-living crisis makes it unique. We have experienced financial crises before, but none that have come off the...
Wellbeing wins: the positive post-pandemic trend surviving the cost-of-living crisis
The timing of this cost-of-living crisis makes it unique. We have experienced financial crises before, but none that have come off the...
Has the cost-of-living crisis stripped away our planet-friendly pandemic behaviours?
The cost-of-living crisis and the pandemic are having very different impacts on our attitudes to sustainability. During the pandemic we...
The power of connection: overcoming the stigma of financial hardship
The timing of this cost of living crisis makes it unique. We have experienced financial crises before, but none that have come off the...