Coming Out – Musings from the Inside

The nation’s edging towards coming out (of lockdown that is). Only fools would claim to know what life will be like on the other side but here are our musings based on conversations with consumers, clients and The Customer Closeness Co’s crystal ball… 1. Support needed for the ‘stretched middle’ - Post-crisis, savvy spending will be even more important to the ‘stretched middle’ who were already extended with mortgages, car loans and the cost of kids and are likely to have lost income or their whole livelihood if they own(ed) a small business. They will value any brand who can help them fund everyday life in smart, efficient ways. 2. The way we work – many businesses will emerge from the cris

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The Customer Closeness Company

Spaces Building 1, Chalfont Park

Gerrards Cross

Buckinghamshire

SL9 0BG

Nicola Craig

Nicola@customer-closeness.com

+44 7703 502596

Charlotte Vicary

Charlotte@customer-closeness.com

+44 7914 669265

Anna Eggleton

Anna@customer-closeness.com

+44 7500 703368