Being customer curious - A key skill of great marketers
One of the activities we recommend when we run our Customer-Centricity Training is listening to podcasts. We thought we would share two of our personal favourites:
Nudge – The Consumer Psychology Podcast - Learn the science behind great marketing. Every bite-sized 20-minute show comes packed with practical advice for marketers and behavioural scientists. Nudge is fast-paced but still insightful with real-world examples that you can apply.
The Chief Customer Officer Human Duct Tape Show - Learn the leadership practices from C-level Customer Experience executives. Hosted by Jeanne Bliss – author of Chief Customer Officer 2.0
It’s an easy and efficient way to get more curious about customers…making that walk, run, bike ride or bath a moment for inspiration.
Go on - flex your customer curiosity muscle!