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Cafe Conversation

CUSTOMER CLOSENESS

Customers brought into the heart of your business - in your office, in their homes, in store. First-hand experiences that create clarity, conviction and galvanise action. 

We love commercial and we love customer but most of all we love the sweetspot where value for both lies

We help our clients succeed in a high velocity business environment by building customer into their commercial world – into strategy, decision-making, innovation and culture

Either through full-scale programmes, big bang All-Hands events, or dedicated sessions for boards; together we create clarity, conviction and customer value

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We have a wide range of Closeness methodologies​ and we’re always creating more!​

The following are just some of the ways we could run customer closeness sessions:

Online Business Meeting

Virtual Group

Person with laptop at home

Customer Shoes

Arched Window View

Through the Keyhole

Shopping

Live Link

Meeting

Question Time & Table Talk

Online shopping

Customer Drop Ins

Group Book Discussion

Co-creation

Curiosity Box

Shopping Bags Outdoors

What Happened Next?

Shopping

Accompanied Shop

Ocean View Window

360 View

Online shopping

Live Online Shop

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