customercloseness

We’re delighted to share that Heidi Sellier and Rebecca Cook have been promoted to Directors at The Customer Closeness Company. They are central to the quality of our delivery and the freshness of our offer, having developed IP on ‘customer curious’ culture-building and vulnerable customer insight respectively. Below, Heidi and Rebecca share their reflections on their journeys so far: “TCCC has given me the opportunity to bring the power of qual to new audiences like never before – whether...

AI is everywhere right now.  It’s writing poems, planning holidays, and even attempting to predict what you’ll have for dinner.  Brands...

Looking back on my first year at The Customer Closeness Company, I’ve realised that my interest in understanding how people tick has been...