December 3, 2019

It’s always great to see something you work on come to fruition.

So, it’s wonderful to see Lorien’s rebrand which used deep customer insight to understand how to build on its 40-year heritage in IT recruitment.  This fresh in-depth insight showed how technology powers even those companies who are not obviously tech-led and how tech recruitment faces different chall...

August 20, 2018

I can’t believe I am writing another blog about a bank!  We have recently been working with several clients to understand the impact of financial difficulties facing households in the UK. 

 After years of the banks being anything but customer-centric, especially with this demographic, the new kids on the block are showing them how it can be done. 

Monzo ha...

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The Customer Closeness Company

Spaces Building 1, Chalfont Park

Gerrards Cross

Buckinghamshire

SL9 0BG

Nicola Craig

Nicola@customer-closeness.com

+44 7703 502596

Charlotte Vicary

Charlotte@customer-closeness.com

+44 7914 669265

Anna Eggleton

Anna@customer-closeness.com

+44 7500 703368