We write two blogs – the first on customer-centricity because that’s our passion and specialist discipline; the second on life and work in the 21st Century because we are deeply interested in how we can all make working work for everyone.

April 23, 2019

The number one word that customers use when we ask them to describe their lives? BUSY

We work long hours, we commute long distances and we divide our free time between family & friends. Busy lives mean the allure and speed and convenience of online shopping and subscription boxes continues to rise, so even though we’re spending long hours away from home we’re havin...

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