We write two blogs – the first on customer-centricity because that’s our passion and specialist discipline; the second on life and work in the 21st Century because we are deeply interested in how we can all make working work for everyone.

March 13, 2019

We love this quote and its one of the reasons that clients get immense value from our closeness sessions, it helps our client act like entrepreneurs to get out from behind their desks and recognise that if you value your customers you need to understand them and your role in their life.  Well run closeness sessions reveal insights that are always important, if not...

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