We write two blogs – the first on customer-centricity because that’s our passion and specialist discipline; the second on life and work in the 21st Century because we are deeply interested in how we can all make working work for everyone.

September 24, 2018

The ‘must-have’ ticket this festival season in our house wasn’t so much front row as lav bowl-related. The somewhat enigmatically named Seat of Luxury on offer at Reading and Leeds festivals got a lot of airtime. Claiming to ‘transport you from muddy field to Mayfair hotel with its fresh water vacuum loo technology, attendants, mirrors, dryers and straighteners’ i...

September 10, 2018

With schools resuming their timetables and workplaces returning to full capacity I doubt I’m alone in spending this Monday morning reflecting on the summer we just had. My rose-tinted flashbacks remember the adventures that were had and the memories that were made, while completely denying the existence of uncomfortable sweaty nights and mosquito bites.

This summer...

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